The four types of value
The question is not whether something is a cost. Everything requires investment. The question is whether that investment moves the organisation closer to creating something valuable.
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Every Organisation Has Someone's Initials On It
A wall in Winchester bearing initials dating back to 1772 offers a reminder that every organisation is built on decisions made by people who came before us.
Magnifying the Murk
The telescope didn't improve the view at all. It just magnified the murk.
Public speaking and the power of the stage
Dame Judi Dench, Louis Theroux and feeling alive on stage. The power of public speaking.
Gratitude — a way of seeing what often remains invisible
A lot of what underpins a business goes unnamed precisely because it often works. An episode of The Word at Work on gratitude as a form of seeing — and the question it leaves behind about what's carrying your work this week that you've stopped noticing.