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Learn how top leaders adapt their communication—knowing when to be direct and when to listen—to build trust, clarity, and high-performing teams. Flexing your style is key to effective leadership and a positive workplace.

In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.

Too many organisations spend more time organising work than delivering it. Learn a simple model to audit roles, empower doers, and ensure your team focuses on creating real value for customers.

Ever wonder how some people juggle work, family, and side projects without burning out? Here’s the exact system I use—Trello, Todoist, Google Calendar, and a few simple habits—to keep all my plates spinning.

Download this free checklist to plan, structure, and rehearse your conference talks. Reduce nerves, deliver value, and make every presentation count. Perfect companion to Zero to Keynote.

Discover how to accelerate your career growth with eight actionable principles—from deciding to thrive and choosing the right ladder, to mastering communication, building relationships, and creating real business value. Practical advice for anyone aiming to advance professionally.

Happy, motivated employees are the secret to exceptional customer service. Learn how to build a team that delivers value, satisfaction, and loyalty.

Overcommitment leads to burnout. Discover why conscious prioritisation, understanding trade-offs, and saying 'no' strategically is key to thriving at work and in life.

Discover how effective leaders stop passing the buck and start taking ownership. Learn practical strategies to identify, understand, and solve problems you may have helped create—and unlock real impact in your organisation