How I Manage What I Learn: A Personal Knowledge Management System Learning does not happen by collecting information. It happens by turning experience into understanding. This essay outlines the personal knowledge system I use to do exactly that.
Why Most Culture Change Fails Most culture change efforts fail because they focus on slogans and strategies instead of daily behaviour. This essay explores why culture really changes — and how leaders can shape it.
Hiring Well at a Distance Hiring is one of the most important decisions organisations make. This essay explores how to design remote interviews that combine rigour with humanity — and judgement with care.
What Problem Are You Trying to Solve? The most powerful productivity question is also the simplest: what problem are we trying to solve? This essay explores how better questions turn busy work into meaningful progress.
Training Is Behaviour Change, Not Attendance Most training fails because it measures attendance instead of behaviour. Real training is not awareness — it is sustained change in how people work.
Staple Yourself to the Work One of the most powerful ways to improve a system is to follow a single piece of work as it really moves. This essay introduces a simple, human method for seeing how value is created — and lost — inside organisations.
Notes Are for Thinking Good note-taking is not about recording the past. It is a tool for thinking in the present — shaping attention, learning, and judgment as work unfolds.