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Rob Lambert

Rob Lambert's Work

187 Posts
Rob Lambert
A mural of words with the main title of Make decisions, not choices: How the World Shifts When We Make a Decision overlaid

True decisions cut off alternatives and create momentum. Learn why leaders fail when they only make choices, and how full commitment fuels success.

A drawing of a network diagram with the words Why 99% of Business Problems Stem from Ineffective Communication overlaid

Discover why communication breakdowns are at the heart of most business challenges. Learn practical strategies to improve workplace alignment, collaboration, and organisational efficiency.

An image of an empty office with the words Customer Experience Is the New Marketing: How to Build Exceptional Customer Support Team overlaid

Discover how to turn your customer support team into brand ambassadors. Learn actionable tactics to improve customer experience, reduce churn, and create loyal advocates through exceptional service

A picture of a fair ground ride with the words How I Use Photographs to Spark Creativity, Solve Problems & Inspire Teams overlaid

Discover how photographs and images can unlock creativity, inspire teams, and communicate ideas more powerfully than words alone. Learn practical techniques and examples.

A photo of some flowers in a field with the words Biophilic Design: How Nature Boosts Mood, Wellbeing & Productivity at Work overlaid

Discover how biophilic design—incorporating plants, natural materials, sunlight, and water into your workspace—can improve your health, mood, and productivity, whether at home, in co-working spaces, or offices

An image of a school exercise book with the words Personal Knowledge Management System (PKMS): Digital & Analogue Workflows overlaid

Learn how to create a Personal Knowledge Management System (PKMS) that blends digital tools like Joplin and Zotero with analogue notebooks and A3 learning notes to capture insights, curate knowledge, apply learning, and share expertise.

A photo of a seaside town with the words How Work Shapes Who We Become: Boundaries, Culture & Wellbeing overlaid

Work doesn’t just get done—it shapes who we are. Learn how culture, boundaries, and leadership influence our growth, wellbeing, and future at work.

A photo of a chair with the text How to Handle Difficult Client Meetings: Communication That Builds Trust overlaid

Learn how simple communication skills — listening, body language, and ownership — can transform a tense client meeting into lasting trust and collaboration.

Friction and Reward: The Hidden Forces That Shape Work (and How Richard Hammond Helps You See Them)

Discover Richard Hammond’s Friction vs Reward model and learn how reducing friction and increasing reward drives business improvement, innovation, and wellbeing.

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