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Looking to grow as a manager and leader? In this post and video, I reveal 9 essential books that you should read to develop skills and confidence.

Learn how practicing active listening strengthens relationships, builds trust, and improves collaboration in the workplace

Discover techniques to make meetings more purposeful, reduce wasted time, and ensure your team leaves with clear decisions and actionable outcomes.

Learn how developing a broader awareness of your team, projects, and environment helps you anticipate challenges, make better decisions, and reduce unexpected setbacks

Discover practical techniques to communicate effectively with remote employees, strengthen team connection, and drive performance from anywhere

Discover how thinking creatively and challenging conventional rules can improve customer service, efficiency, and workplace performance—based on my own experience as a top checkout operator.

Learn practical strategies to introduce change effectively, overcome resistance, and inspire teams to embrace new ways of working for lasting business impact

Discover practical steps to identify issues, boost motivation, improve collaboration, and transform an underperforming team into a high-performing one