communication skills

This four step career model shows how communication skills not only opens career pathways, but are required to play at these levels too.

In this article I share a story of a man who was very loud, very dominating and very shouty. And how loudness really does not equal confidence.

In this article I share some reasons why communication failures happen in the workplace. It's not exhaustive, but provides some ideas on where to start looking.

In this post I deconstruct a difficult meeting that ended brilliantly - explaining how I modified the environment, listened and chose my words carefully.

Communication using visuals and design is an important skills for the workplace. Here are some learning notes from the book The Elements of Graphic Design .

In this episode I capture sounds from Zurich and share 3 ways to frame conversations about value.

Watermelon reporting is when communication about a project status is green on the outside, yet red on the inside. The status is “all okay” but the reality is far from that.

In this article I share some tips on hosting and running better video conference calls.

Feedback is essential when communicating, so we can understand whether we achieved our purpose, and with the right audience. Sent does not mean received.