Hiring Well at a Distance
Hiring is one of the most expensive decisions any organisation makes — and one of the least carefully designed. It shapes culture, capability, and morale for years. It does not have to be treated as an afterthought.
communication
What problem are we trying to solve? — critical thinking as a leadership discipline
The most powerful question at work — and the critical thinking discipline that makes it stick. Why clarity about the problem must come before solutions, plans, or action.
Staple Yourself to the Work
Most process improvement produces better-looking diagrams of processes that still don't work. Stapling yourself to the work is a different starting point — following what actually happens, not what the map says should.
The Quiet Craft of Being Effective & Liked at Work
Effectiveness is not about domination or busyness. It is a human craft — holding value and relationships in tension so that work truly lands and progress endures.
Eleven principles of effective communication — why it is a superpower, not a soft skill
Effective communication is not a technique to be mastered, but a human craft to be practised. This essay explores why communication remains the most transferable skill in working life — and how it quietly shapes influence, leadership, and the movement of ideas.
Listening is the greatest compliment — a guide to active listening at work
We were trained to speak. Very few of us were trained to listen. A quiet exploration of listening as active work — and why attention is the rarest gift we can offer another person
Why Most Meetings Fail (And What They Reveal About How We Work)
Most meetings are ineffective by design — not badly run, but badly conceived. A practical exploration of why meetings fail, what they reveal about organisational culture, and the disciplines that actually help