Finding Rhythm and heartbeats of a business In this article I talk about the rhythm of a business - and how we must get involved to understand it.
5 areas to direct energy and attention on In this article I share 5 key areas I always use my energy and attention on in a business.
Customer Experience follows Employee Experience In this article I share the idea that good customer experience comes from a good employee experience.
Adaptable Communication - A top 10 behaviour at work During my time scaling a start-up, I interviewed hundreds of people. Over 800 to be precise and hired around 150 of those people. Each of these people went through a rigorous screening before the face-to-face interview, so it shows how hard it is to find great people – and why hiring
14 Rules of leadership One of the most common questions I get asked through my management and HR consulting business is how to become a leader. In this post and video I’ll share some ideas, from my perspective, of what makes a great leader. These are the ideas, or you could call them
Hire Slowly - 10 reasons why rushing is a mistake I read some LinkedIn posts recently stating that the best way to hire people when your company is growing is to “Hire Fast, Fire Fast”. I don’t agree. I believe it’s bettet to hire slowly – and I’ll explain why. Plenty of people jumped into the comments supporting
How to be effective AND liked In this article and video I will share how to be effective AND liked. Have you ever worked with someone who is uber productive and effective, but they leave a trail of human devastation behind them? They get the job done, but they are disliked. Have you also ever worked