Communication Networks - why its hard to communicate at work In this article I share some reasons why communication failures happen in the workplace. It's not exhaustive, but provides some ideas on where to start looking.
Presence and dealing with conflict In this post I deconstruct a difficult conflict meeting, sharing what happened to explain some intriguing communication principles.
Watermelon Reporting Wherever I consult, there is always a problem of Watermelon reporting. Watermelon reporting is when the communication about a project status is green on the outside, yet red on the inside. The status is “all okay” but the reality is far from that. I’m of course referring to RAG
Power comes from distribution - ideas on how to communicate Those that control (or play well in) the communication distribution channels have power. Power as I define it is the “ability to get something done”. It’s why presidents, politicians and rich business people buy newspapers. It’s why armies of social media peeps and ex-journalists are brought in to
Develop Presence - some surprising science about the power of appearance Here are some ideas about how to develop presence through appearance. What follows is in my Super Power Communication Workshop – now available online How can I develop my presence? Working with a client recently, I got asked by a leader how we could improve his personal presence. As part of
Appreciative Inquiry - 9 steps to conduct a powerful positive planning session Appreciative Inquiry positive planning sessions are my Go To session for getting out of the weeds, setting a new direction and coming up with goals and strategies. They are a joy to run, a joy to be in and this is because they focus on the good. They focus on
Unleash Business Storytelling - build a brilliant story 1 story at a time Business storytelling is all the rage – and rightly so. It can be a powerful way to communicate and move people into action. In this post I am going to share how I build stories. Not many people know this, but I used to be a journalist and editor. I was